Frequently Asked Questions

Find answers to common questions about our services, processes, and products. Whether it’s about design, production, or delivery, we’re here to provide the clarity you need to get started with confidence.

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About Samples

    1. You provide us with sketches or photos of the clothing you want to create.
    2. We share the sample costs and estimated bulk order pricing.
    3. Once you place the sample order, our designers finalize the details and create a artwork for your review.
    4. We source the fabrics based on the approved artwork.
    5. Our team produces the sample according to the artwork specifications.
    6. We send you photos of the finished sample for confirmation.
    7. Finally, the sample is shipped directly to you.

We provide samples in a variety of materials, such as cotton, linen, silk, wool, and more.

Our team will recommend the most suitable fabric for your design to ensure the highest quality. Have a specific material in mind? Let us know, and we’ll make it happen!

Yes, there is a cost for sample production. Send us your designs, and we’ll evaluate them for an accurate estimate.

Our sample pricing is tailored to your unique style and design needs. Reach out for a personalized quote!

Sample delivery times depend on the complexity of your design and material availability. In most cases, if all materials are readily available, you can expect delivery within 7-30 days.

We use reputable courier services to deliver your samples swiftly and securely. And here’s the best part: we handle the shipping costs for you!

Yes, your logo can be featured on garments, giving your samples a professional and branded look

About Orders

No MOQ here! You’re free to order as low as 1 piece per style per color. Just remember, pricing per piece adjusts based on order size.

Yes, we offer comprehensive OEM and ODM services. Simply share your clothing samples or design images, and we’ll work closely with you to develop unique, high-quality models

Yes, we can add your logo to any part of your product, including labels, tags, and garments. Just send us your design in PDF, JPG, or PSD format.

Delivery time depends on our production schedule and the size of your order. Sample production typically takes 10-30 days, while bulk orders require 30-60 days after pre-production samples are approved and the deposit is received.

Shipping times vary: air transport takes around 5-7 days, while sea freight may take 20-45 days.

About Terms & Services

We operate on EXW, FOB, CIF, and CIP terms to suit your needs. If you require alternative terms, simply let us know, and we’ll strive to accommodate your preferences

Our standard payment terms is T/T  but we’re open to discussing alternatives based on your situation.

For orders under USD 2,000, full payment is required before production. For orders over USD 2,000, we require a 50% deposit before production and the remaining 50% before shipment.

Yes, we offer shipping services and ensure you get the best rates, thanks to our established relationships with shipping agents. Shipping costs will be confirmed once production is complete, as they depend on the weight and size of the final shipment.

Absolutely! We offer customs clearance services in Vietnam, managed by our skilled trade experts. Let us take care of the paperwork and logistics, so you can focus on your business with confidence.

Yes, we provide comprehensive sourcing services to handle the complexities of the order process for you. Our goal is to ensure a smooth, seamless experience from start to finish, leaving you completely satisfied.